Stream

Servizi: Core Services, Technical Support, Customer Service, Differentiators, Standards for Exceptional Service (SES), Exceptional Customer Experience (ECE), Supply Chain Management (SCM), Revenue Generation Management, Smart Shore ^SM, Process and Tool Capabilities, Stream Offerings
Tecnologie: Technology Solutions, VoIP Telephony, Tech Partners.
Expertise: Market Expertise, Internet Service Providers, Computers and Peripherals, Consumer Electronics, Software, Telecom and Wireless, Entertainment and Media, Insourcing, Business-to-Business, People, Operations, Project Implementation and Ramp, StreamLine, Operational Expertise, Case Studies.
Global Reach: Site Selection Methodology, Smart Shore^SM Locations.

Tra gli altri riconoscimenti:

• 2007 Global Outsourcing 100: Stream recognized among industry leaders by International Association of Outsourcing Professionals

• 2007 Global Services 100: Top 10 Best Performing Call Center Providers

• 2006 Global Services 100: Best Performing Call Center Firm

• Chilliwack Chamber of Commerce: 2005 Established Business of the Year

• Chilliwack Chamber of Commerce: 2004, 2005 Employer of the Year

• Customer Inter@ction SolutionsTM: MVP Quality Award 2001, 2002, 2003

• Call Centre Focus Magazine: 2001 & 2002 European Call Centre of the Year

• Stream Belleville: 2002, First Canadian Contact Center to receive SCP Certification

• Customer Inter@ction Solutions Teleservices Agencies Top 50 Award for 2002

• CRM Industry Award, 2002

• First North American Contact Center to receive SCP Certification, 2002

• Support Center Practices (SCP) Certification for EMEA centers, 2001

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